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OpenCRM description
OpenCRM is a UK-based customer relationship management (CRM) software designed for businesses of all sizes. It offers a comprehensive suite of features, including contact management, sales tracking, marketing automation, customer support, and project management. OpenCRM prides itself on transparent pricing with no hidden fees or feature limitations based on subscription level. Data is stored securely in the UK and the platform integrates with popular tools like Microsoft 365, Google Workspace, Xero, and Zapier.
Who is OpenCRM best for
OpenCRM is a robust CRM option particularly well-suited to UK-based businesses. We find that users appreciate its comprehensive feature set, encompassing sales, marketing, and customer support. Many highlight its flexibility and customization options. Keep in mind that some users mention occasional lagging and complex configuration. Despite this, it remains a cost-effective solution, especially for small and medium-sized businesses seeking a unified platform.
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Perfect for small to mid-sized UK businesses (1-1000 employees) seeking a comprehensive, fairly priced CRM solution.
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A great fit for Software, IT & Telecoms looking to centralize sales, marketing, & customer service in one platform.
OpenCRM features
Supported Sales Management: Sales Management: Track leads from start to finish – and at every stage between – with Open CRM’s complete sales management features. This includes Quotes and Visualise your sales. |
Supported Visualise your sales: Visualise your sales: With Open CRM you can visualise sales and gain valuable insights into your sales process to identify what is and isn’t working. Create detailed dashboards and custom reports to help you manage your business better than ever. |
Supported Quotes: Quotes: Create and send professional quotes directly from Open CRM. |
Supported Leads: Leads: Make sure no opportunities fall through the cracks by managing your leads efficiently and effectively in Open CRM. Assign leads to the relevant sales rep, set reminders and follow-ups, and track the progress of each lead. |
Supported Information at your fingertips: Information at your fingertips: Make sure no opportunities fall through the cracks by managing your leads efficiently and effectively in Open CRM. Assign leads to the relevant sales rep, set reminders and follow-ups, and track the progress of each lead. |
Supported Customer Service: Customer Service: Manage customer queries and complaints with ease. Open CRM helps you keep track of all customer interactions, so you can provide a seamless and efficient customer service experience. |
Supported Email Marketing: Email Marketing: Keep in touch with your customers with Open CRM’s built-in email marketing features. Create and send targeted email campaigns, track results, and measure your ROI. |
OpenCRM reviews
We've summarised 37 OpenCRM reviews (OpenCRM G2 reviews) and summarised the main points below.
- Flexible and customizable to business needs.
- Excellent and responsive customer support.
- Comprehensive features covering all business aspects.
- Easy to use interface and navigation.
- Cost-effective compared to other CRM solutions.
- Difficult to modify templates.
- System lags and slow loading times.
- Monthly subscription cost is high.
- Limited integrations with other applications.
- Complex setup and configuration.
OpenCRM pricing
The commentary is based on 8 reviews from OpenCRM G2 reviews.
We find OpenCRM is generally considered affordable and good value, especially considering its flexibility and customizability. Some users mention exploring other options before choosing OpenCRM due to its competitive pricing. While specific pricing details aren't available in these reviews, the sentiment is positive regarding cost-effectiveness.
See the OpenCRM pricing page.
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OpenCRM has a free trial.
This plan includes all features, 2TB file storage, UK data centers, and UK-based support.
OpenCRM alternatives
Clarify CRMStreamlines sales and customer relationships with unified data and automation.Read more
OpenCRM FAQ
OpenCRM is a UK-based CRM designed for businesses of all sizes. We find that it offers a comprehensive set of features, from sales and marketing automation to customer support and project management, all for a transparent monthly fee. It's particularly well-suited for growing businesses seeking a flexible and scalable CRM.
What is OpenCRM and what does OpenCRM do?
OpenCRM is a UK-based CRM designed for businesses of all sizes. We find that it offers a comprehensive set of features, from sales and marketing automation to customer support and project management, all for a transparent monthly fee. It's particularly well-suited for growing businesses seeking a flexible and scalable CRM.
OpenCRM integrates with popular business tools, enhancing its functionality and streamlining workflows. We find that the integrations with Microsoft 365, Google Workspace, Xero, and Zapier are particularly useful for our clients.
How does OpenCRM integrate with other tools?
OpenCRM integrates with popular business tools, enhancing its functionality and streamlining workflows. We find that the integrations with Microsoft 365, Google Workspace, Xero, and Zapier are particularly useful for our clients.
We find that OpenCRM's main competitors include FLG, Combit CRM, Clarify CRM, Workbooks, OplaCRM, and crmConnect. These alternatives offer similar CRM functionalities, catering to various business needs and sizes.
What the main competitors of OpenCRM?
We find that OpenCRM's main competitors include FLG, Combit CRM, Clarify CRM, Workbooks, OplaCRM, and crmConnect. These alternatives offer similar CRM functionalities, catering to various business needs and sizes.
We find OpenCRM to be a legitimate CRM solution. It's well-reviewed on G2 and appears to offer a good range of features. However, some users have mentioned slow loading times and complex setup as potential drawbacks.
Is OpenCRM legit?
We find OpenCRM to be a legitimate CRM solution. It's well-reviewed on G2 and appears to offer a good range of features. However, some users have mentioned slow loading times and complex setup as potential drawbacks.
OpenCRM's monthly plan costs £39 per user. This includes all features, ample storage, and UK-based support. We find this straightforward pricing makes it easy to budget for.
How much does OpenCRM cost?
OpenCRM's monthly plan costs £39 per user. This includes all features, ample storage, and UK-based support. We find this straightforward pricing makes it easy to budget for.
We find that OpenCRM's customer service is highly regarded by users. They are praised for their responsiveness, helpfulness, and willingness to go the extra mile. The support team is often described as an extension of the user's own team.
Is OpenCRM customer service good?
We find that OpenCRM's customer service is highly regarded by users. They are praised for their responsiveness, helpfulness, and willingness to go the extra mile. The support team is often described as an extension of the user's own team.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.